A People-First Approach to Public Outreach, Stakeholder Engagement, and Community Involvement
Designing an inclusive process that values diversity
Planning efforts are enriched and strengthened when all members of a community come together to build something they believe in. We connect with as many people as possible, where they are, through hosting events on nights and weekends, meeting in neighborhood gathering places like churches and parks as well as events at town halls, farmers markets, and civic centers. We provide outreach services in multiple languages and seek an array of perspectives. As a result, we engage a diversity of stakeholders from mainstream to underrepresented groups.
Promoting equity through words and actions
Respect is one of our core values, which is reflected in an equitable community engagement process that prioritizes listening and building trust with constituents. We do not merely invite historically marginalized or underserved groups to engagement activities—we actively work to make sure they can feel welcome and safe when sharing their feedback.
Creating ownership within the community
Our overarching goal is to guide clients and stakeholders through an engagement process where they feel seen and heard, so that everyone has a meaningful place in the community’s future. We embrace and foster processes that are highly interactive, allowing the community to take ownership of the plan, goals, and objectives.
Successful and meaningful community engagement is dependent upon providing multiple opportunities for people to share their perspectives and aspirations.
Interested volunteers stay informed and engaged throughout the entire project process.
Stakeholder Interviews and Focus Groups
Small-group meetings bring together people with similar interests, knowledge, or history.
Passionate partners and local experts to engage greater numbers of people and target key demographic groups.
A combination of online tools and printed material to reach as many people as possible at their convenience.
Real-time, two-way interaction that encourages participation, self-expression, and investment.
On-the-go tools to be shared with and used by Community Ambassadors that mimic the activities and materials presented at workshops.
Real-time information sharing that promotes conversation and coordination among community members as well as with community leaders.
A one-stop shop for the latest facts, figures, and project progress updates.
In-person, highly interactive, hands-on visual exercise where community members draw, design, build, and shape the future of their built environment.
Public Meetings and Adoption Hearings
Presentation and receiving direction at regularly-scheduled public meetings of the Planning Board or Council/Board of Commissioners.