Client Experience Managers

Focused on You
Our Client Experience Managers (CXMs) are on the front lines, gathering information and maintaining client relationships.

Comprehensive Understanding
By working with one client on all their projects, our CXMs know your unique stress points and can help guide each task to a successful outcome.

Ensuring Positive Outcomes
We integrate Client Experience into the project delivery process from start to finish. By understanding your expectations, we can tailor our services to deliver quality results.
A Proven Process
Rather than wait for a project to be completed to find out if the client’s needs are being met, WithersRavenel seeks feedback at key milestones throughout the project life cycle with Client Feedback Tool.
A Record of Success
We work with our clients to adjust our processes to better align with their expectations. Our relationships with our clients are stronger, and their satisfaction has increased across all aspects of work.
What Our Clients Are Saying
The Hawkins Avenue Water Transmission Main project presented several design challenges. During design we became aware of a DOT project that would take place along our alignment. By piggybacking on the DOT project the City stood to save hundreds of thousands of dollars as a directional bore outside of the right of way would have been required if we missed the window. WithersRavenel was able to re-design the water line in the time required which saved the City a considerable sum of money and decommissioned a section of AC line in the process. We look forward to continuing to work with WithersRavenel well into the future.
Award-Winning Service
We are leading the AEC industry in initiatives designed to enhance the end-to-end client experience.
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