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WithersRavenel has been honored with the 2025 CX Gold Award for Excellence in Client Experience by Client Savvy. This recognition comes just weeks after the firm achieved a Net Promoter Score (NPS) of 79. This underscores its commitment to clear communication, collaboration, and delivering successful projects that prioritize client satisfaction.
Client Savvy awarded WithersRavenel the 2025 CX Gold Award for its dedication to providing exceptional client experiences. The firm sets new benchmarks for excellence in the industry.
“They not only listened to their clients but have transformed feedback into action, driving innovation and fostering trust,” the award recognition states. “Their leadership in client experience is inspiring, and we are honored to recognize their achievements.”
In 2024, the firm received the CX-cellence Award for its successful statewide series of client experience workshops. Since launching its first formal client satisfaction program in 2016, WithersRavenel has remained committed to continuously enhancing its services. The firm focuses on elevating the client experience.
Want to see the WithersRavenel difference firsthand? Contact Eddie Staley, GISP, PLS, Client Experience & Innovation Officer, at 919-535-5207 or estaley@withersravenel.com to learn more.